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Manage Your Customers & Your Business Professionally and Proactively with Aplicor Cloud Suite...

See the Cool Aplicor 7.0 for your CRM and Financial Application Needs




Please see below a list of some questions, to further establish how a CRM solution can help you respond to the opportunities proactively and help you take advantage of the upswing in the economy efficiently.

Are you in the business of selling products or services?

Is Lead Generation & Marketing Campaigns important for you to develop a healthy pipeline?

Managing customer contacts, their communication, proposals, tracking history is challenging?

Have you wished for a central system with all the information about your customers, leads generated, contacts, proposal sent, what stage which deal is, what your pipeline looks like and even who should be doing what in your sales team, with just clicks of few buttons?

You are on the move, and would like to access your customer’s data and CRM from any place, like you can access facebook?

Once you have paying customers, post sales service, or their satisfaction is important for you?

Are you in a competitive industry, hence you see needs for quickly getting back to customers and not losing on opportunities?

Do you want all of the above features in an easy to use, quick to implement, very cost effective solution?

If you answered few or most of the above questions with a YES, then you do need a CRM solution.

Once you have decided that you do have a need for CRM, selection is perhaps the most confusing part of the exercise and very time consuming. There are hundreds of solutions of all size and origin which will all tout about being the right CRM solution for you…So what is a quick, high-level, no-nonsense guide to select or eliminate the options so you can decide easily.

Here are few suggestions to help you...

1.

Be clear with your key criteria for selection and list the pains you are trying to solve.
2.

Be realistic with your expectations.
3.

Is Ease of use important for you?
4.

Differentiate between just the cost of CRM software vs. the total cost of the solution (HW, Implementation, Networking, people, maintenance, DC security etc. etc.).
5.

Do you want a system that you could configure easily, instead of paying huge amounts in customization, every time you need to change something?
6.

Do you like the ease of Facebook, or internet base email system like Hotmail or Gmail, in your CRM?
7.

Do you want access to CRM information at multiple locations, in multiple offices or even multiple countries?
8.

Do you want your CRM to be available on your workforces’ mobile phones?
9.

Do you want an "Open" system which can easily integrate with any other applications like ERP, Accounting, website, email system?
10.

Is saving on CAPEX important to you in 2011?
11.

Would you rather have a system, which you pay as little OPEX annually and not have to buy expensive Hardware or Software?
12.

Would you rather have an All-in-One system CRM that gives you access to all of the modules?
13.

Are you open to Software-As-A-Service (SaaS) or internet based application (like facebook), instead of the traditional on-site way of buying such solutions?
14.

Is 99.999% availability of the system, from any place in the world, with full redundancy and full disaster recovery provisions to keep your data safe important to you?
15.

Do you require strong reporting, business intelligence and easy dashboards for your business?
16.

Do you require strong workflow to accommodate how you run your business process?
 

Let us give you few strong reasons why you should consider our CRM:

1.

Cost effective, will fit your planned budget easily. Easily save 70-80% in first year alone!
2.

Comprehensive solution, can match the depth of any global CRM needs.
3.

Ease of use of Facebook, quick to implement, we can configure CRM for your company in the matter hours or days!
4.

Fully web-based, ANY device with browser and internet access; you have access to CRM, regardless where you are in the world.
5.

Five years of solid track record of ZERO downtime, data replicated in 3 continents for full disaster recovery on Tier 4 datacenters.

6.

System designed on open architecture, so easily integrate with your back-end systems.
7.

Extensive workflow, easy to create rules to automate most of the process, huge value!
8.

Powerful reporting and analysis, your sales presentations and pipeline reviews can be very meaningful.
9.

Easily execute marketing campaigns; from design of EDM to sending thousands of emails from our CRM to your customers with a click of a button.

10.

Local support, local implementation team with extensive experience in CRM.

Sales Force Automation

Aplicor’s Sales Force Automation module provides total account management that includes segmentation of accounts into sales-defined categories, special noting of related organizations, financial metrics that illustrate revenue, headcount and like figures for multiple years so that trends can be understood, user-defined account fields and much more. Accounts may be assigned based on territory, size, a named accounts program or a host of other user-defined criteria. Aplicor maintains complete historical audit trail for each organization. The Contact Management interface incorporates several popular sales methodology types and user-defined Alert Notifications.

Marketing Automation

More Effective Marketing Equals Increased Return on Investment!
Sales and marketing management professionals recognize that you have to spend money to make money. However, the most successful business development professionals also know that you can't manage what you can't measure and advertising or demand generation programs performed without historical analysis, methodical execution and demonstrated payback are often money down the drain. Aplicor Marketing Management adds science and predictability to what has traditionally been an emotionally evaluated business expenditure.

Customer Support and Help Desk

Automated, Consistent and Repeatable Customer Fullfillment
Sales and service must be tightly integrated for companies to realistically expect repeat sales and greater customer share. Aplicor Customer Service is the foundation for organizations who seriously desire to improve customer service and increase customer retention. We all recognize that customer retention costs much less than customer acquisition. However, until now, not all organizations had the know-how or the budget to harness the help desk software, help desk application, help desk solution or other automation tools necessary to meet this fundamental demand in an automated and repeatable fashion.

Sales Order Entry

Aplicor's Sales Order Entry module empowers sales people and field representatives to advance and close sale opportunities at any time and from any location.

SALES ORDER ENTRY BENEFITS

  • Quotes and take sales orders anytime any place as long as you have access to internet.
  • Automated cross-sell and up-sell functionality increases average sales ticket amount
  • Quotes and sales orders integrated with Sales Force Automation (SFA) module
  • Configurable business rules enforce price structures or support flexible price lists by client and pricing overrides by sales person
  • Sales order processing also integrated with inventory management and financial accounting software
  • Sales orders upload to Aplicor or other financial accounting software Accounts Receivable module

Reporting and Analysis

INFORMATION + ANALYSIS + VISION = INSIGHT
Better information facilitates better decision making. Successful organizations focus on the tools and processes which deliver the right information to the right people at the right time. Only Aplicor provides a Business Intelligence (BI) reporting suite capable of providing true business performance INSIGHT by providing the right tools to deliver information, analysis and vision.

Digital Dashboard (Executive Information System)

The Aplicor Digital Dashboard extends the Decision Support suite to include a centralized, visual, Executive Information System (EIS) and provides an at-a-glance view of the current operational state of the organization. The Digital Dashboard intelligently gathers, processes and presents meaningful information in user-defined views in order to cut through the clutter, provide instant visibility to key performance indicators (KPIs), provide a number of performance metrics in a consolidated view and leverage color coding and intuitive visual indicators such as charts, tables or images.

Workflow Designer (Business Process Automation)

Organizations don't achieve ROI by putting data into a CRM system. They achieve ROI when manual business processes are automated and productivity increases.

View screenshots of the Aplicor 7.0 CRM Cloud Suite

Click on the thumbnails below to see larger size.
 

"We are expanding rapidly, an effective CRM solution was critical to keep things in order, and keep our sales force efficient and our clients happy. We chose SaaS platform, as a pose to the traditional on-site solutions. We wanted to focus on what we do best, which is running our business, we can then sit-back and have the experts deliver. With LiveRoute, we always felt that we were in capable hands and dealing with a committed and professional team locally. Aplicor Cloud Suite gave us a powerful solution, integrating all elements of CRM and ERP into one platform."
Source: Rafi Jaffari, Director Rafi International


"With Aplicor’s CRM, The International Trade Administration (ITA), is now able to provide a single and holistic view of each customer relationship for all those who need it, when they need, regardless of location or time of day. Staff is now in position of empowerment to grow customer service levels…. Staff from across the organization speaks with a common voice irrespective of the contact actually spoken to."
Source: Renee Macklin, ITA CIO, US Department of Commerce


"The results that Aplicor has achieved with the US Department of Commerce (DOC) and other Federal agencies is proof positive that there is a CRM value proposition for the government whether your customer is the citizens, business or other governments. The fact that Aplicor has thousands of users in the Public Sector is further evidence that the SaaS business model is being increasingly accepted at the agency, department and local levels."
Source: Bruce Culbert, Managing Partner, BPT Partners and Technology Evaluation Center (TEC) Research Analyst


"Aplicor is something of a Cinderella in the CRM SaaS market. The product is regarded very highly by the people who use it and Aplicor boasts some of the largest reference sites. The company offers much more than SFA in its CRM product and also offers a high quality ERP solution."
Source: Martin Butler Research


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COMPANY BROCHURE

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brochure

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Limited Time Offer: LiveRoute is pleased to launch a special promotion to introduce the new Aplicor CRM 7.0 Cloud Suite. The promotional price is only available from February till end of April, 2011.

Please contact us today for a quick discussion.
 

"Aplicor is something of a Cinderella in the CRM SaaS market. The product is regarded very highly by the people who use it and Aplicor boasts some of the largest reference sites. The company offers much more than SFA in its CRM product and also offers a high quality ERP solution."
Source: Martin Butler Research


"We are expanding rapidly, an effective CRM solution was critical to keep things in order, and keep our sales force efficient and our clients happy. We chose SaaS platform, as a pose to the traditional on-site solutions. We wanted to focus on what we do best, which is running our business, we can then sit-back and have the experts deliver. With LiveRoute, we always felt that we were in capable hands and dealing with a committed and professional team locally. Aplicor Cloud Suite gave us a powerful solution, integrating all elements of CRM and ERP into one platform."
Source: Rafi Jaffari, Director Rafi International


COMPANY BROCHURE

Download here
brochure

"Aplicor is something of a Cinderella in the CRM SaaS market. The product is regarded very highly by the people who use it and Aplicor boasts some of the largest reference sites. The company offers much more than SFA in its CRM product and also offers a high quality ERP solution."
Source: Martin Butler Reserach

For viewing Martin Butler report please click here
For Aplicor review by CRM Forecast please click here

"Cloud Computing will be as influential as E-Business." "believes that Cloud Computing or SaaS will mean that users of IT-related services will be able to focus on what service provides them rather than how the services are implemented, hosted or delivered."
Source: Gartner

Forrester advice to CFO’s: Embrace Cloud Computing or SaaS to Cut Costs. Forrester Analyst Ted Schadler lists 3 key benefits to cloud starting with "GET SPEED", "FOCUS ON YOUR CORE COMPETENCY" and "KEEP THE CASH."
Source: Forrester

Per IDC, Cloud or SaaS computing is the next 25 years of IT: It is important to have a good vision around SaaS by each CIO in their Organization.
Source: IDC
 

"Aplicor's customer success is truly inspiring. With intelligent workflow design and a Business Intelligence (BI) analysis suite, Aplicor has raised the bar for hosted CRM delivery and CRM effectiveness."
Source: Dennis Pombriant, Managing Director, Beagle Research Group


"Excellent CRM software solution for high-growth and middle market companies. By combining ease of use with distinctive functionality such as workflow rules and business intelligence, Aplicor is carving out a unique niche for companies looking to advance in the areas of business process automation and information analysis."
Source: Perry Norgarb, Managing Editor


"After reviewing 3,500 ballots cast by actual users in our most recent award competition, Aplicor stands with the highest score in multiple CRM categories. As the only organization to ever win three Users Choice Awards categories in one year, Aplicor has established a new CRM industry benchmark in user satisfaction and customer relationship management success."
Source: Gary Lemke, President of RealMarket and judge for the Users Choice Awards

Adopt a New Model: The subscription or SaaS based model is the FUTURE. It uses
the Web as the delivery channel, offers tremendous flexibility & utmost cost savings.

brochure

LiveRoute is a privately held technology company focused on delivering IT solutions and services to its clients. LiveRoute is based out of Dubai and covers the entire Middle East region.

LiveRoute is in the business of providing state of the art software solutions through "software-as-a service" (SaaS) delivery model to solve business needs of small, medium and enterprise companies as well as governments across the region.

LiveRoute is the only powerhouse in the Middle East which is established to only offer SaaS value proposition of cost effectiveness, ease of use and quick implementation of mission critical business applications. By doing so, LiveRoute passionately believes in helping its customers focus on their core-competencies while taking the concerns of system management, security, integration and system uptime away from its customers and as a value proposition that it offers.

The Liveroute Vision

LiveRoute intends to deliver professional services to configure, customize, and integrate the various SaaS based solutions it offers, with the current systems of its customers to deliver immediate business value and competitiveness.

Other key areas LiveRoute focuses on are professional training offering for its customers on the solutions it sells in collaboration with various software publishers. It is LiveRoute's utmost intention that its clients enjoy the highest level of satisfaction and professional delivery of various IT solutions and services that they receive.

LiveRoute strives to make each customer's business needs a priority and delivers the highest quality of professional services through its consultants with multiple years of project management and IT project delivery experience. LiveRoute's vision is to offer "New software Models to its (customers) for better business", to all its customers either from private enterprises or public sector organizations.

Global and Fast Growing Companies Use Aplicor CRM:
 

"We are expanding rapidly, an effective CRM solution was critical to keep things in order, and keep our sales force efficient and our clients happy. We chose SaaS platform, as a pose to the traditional on-site solutions. We wanted to focus on what we do best, which is running our business, we can then sit-back and have the experts deliver. With LiveRoute, we always felt that we were in capable hands and dealing with a committed and professional team locally. Aplicor Cloud Suite gave us a powerful solution, integrating all elements of CRM and ERP into one platform."
Source: Rafi Jaffari, Director Rafi International


"The difference we experienced with Aplicor is that we were able to adapt the solution to meet our unique needs and our own growth and evolution as opposed to being limited by the capabilities of the software."
Source: John Corcoran, Director of Commercial Operations at Tyco Fire Suppression and Building Products.


"The solution from Aplicor has enabled us to reduce processes that previously took weeks down to days or in many cases hours."
Source: Rob Carr, Global CRM Director


The decision to go with Aplicor was spot-on, and we’re a great example of how dynamic, growth companies can successfully leverage the SaaS model. Aplicor’s CRM suite continues to drive our business, as we focus on expanding our distributor relationships."
Source: Scott H. Adams, CEO and Chief Strategy Officer

Adopt a New Model: The subscription or SaaS based model is the FUTURE. It uses
the Web as the delivery channel, offers tremendous flexibility & utmost cost savings.